CAPGEMINI GOVERNMENT SOLUTIONS LLC

THIS MODIFICATION ADDS IN SCOPE WORK IN ACCORDANCE WITH THE SOW DATED 10-08-2025 PARA. 2.2 SKIP TRACING SERVICES

SALESFORCE DEVELOPMENT AND MAINTENANCE SERVICES - SALESFORCE EVENT MANAGEMENT REBUILD

THIS PURPOSE OF THIS ACTION IS TO EXERCISE OPTION PERIOD 2.

THIS MODIFICATION EXERCISES OPTION PERIOD 1 AVAILABLE FOR THE OPERATIONS AND MANAGEMENT (O&M) OF CISA GATEWAY.

ERO PROGRAM SUPPORT SERVICES (BRIDGE) TO INCLUDE DATA ANALYSIS, DATA VIRTUALIZATION, METRICS AND FORECASTING SUPPORT.

THIS MODIFICATION EXTENDS THE BASE PERIOD BY 1 WEEK FOR THE OPERATIONS AND MANAGEMENT (O&M) OF CISA GATEWAY.

THIS MODIFICATION EXERCISES AN OPTION TO EXTEND PERFORMANCE UNDER THE ENFORCEMENT AND REMOVAL OPERATIONS (ERO) CONTACT CENTER OF OPERATIONS (ECCO) CONTRACT. THE ECCO PROVIDES A WIDE RANGE OF CALL CENTER SERVICES.

THIS MODIFICATION DEOBLIGATES EXCESS FUNDS FROM THE ENFORCEMENT AND REMOVAL OPERATIONS (ERO) CONTACT CENTER OF OPERATIONS (ECCO). THE ECCO PROVIDES MULTIPLE CALL CENTER SERVICES, INCLUDING THE VICTIMS OF IMMIGRATION CRIME ENGAGEMENT (VOICE) HOTLINE.

THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE TRAVEL FUNDS NOT USED ON CLIN 2005 FOR THIS CONTRACT WHICH PROVIDES SUPPORT FOR REMOVAL OPERATIONS(ERO) IT ARCHITECTURE MODERNIZATION EFFORT.

NATIONAL ARCHIVES AND RECORDS ADMINISTRATION (NARA) ENTERPRISE CUSTOMER RELATIONSHIP MANAGEMENT (ECRM) FOR THE NEXTGEN ARCHIVES AND RECORDS CENTERS INFORMATION SYSTEM (ARCIS) - MODERNIZATION PROJECT

ERO PROGRAM SUPPORT SERVICES (BRIDGE) TO INCLUDE DATA ANALYSIS, DATA VIRTUALIZATION, METRICS AND FORECASTING SUPPORT.

DEVELOPMENT AND MAINTENANCE SERVICES

MEP CENTER PILOT CYBERSECURITY ASSESSMENT

THIS MODIFICATION FULLY FUNDS THE BASE PERIOD FOR THE OPERATIONS AND MANAGEMENT (O&M) OF CISA GATEWAY. SECTION 2(D)

ERO PROGRAM SUPPORT SERVICES (BRIDGE) TO INCLUDE DATA ANALYSIS, DATA VIRTUALIZATION, METRICS AND FORECASTING SUPPORT.

THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE 52.217-8 FOR ERO-CMD IT TO INTEGRATED ALL OF OUR ERO CONTACT CENTER PLATFORMS WITH THE AVAYA PLATFORM THAT IS NOW GOING AWAY IN A FEW MONTHS.

SALESFORCE DEVELOPMENT AND MAINTENANCE SERVICES

THIS IS A LOGICAL FOLLOW-ON AWARD FOR THE OPERATIONS AND MANAGEMENT (O&M) OF CISA GATEWAY. SECTION 2(D)

DEOBLIGATION OF OY2 FUNDS

THIS MODIFICATION OBLIGATES FUNDS FOR CALL CENTER AND PROFESSIONAL SERVICES AT THE ENFORCEMENT AND REMOVAL OPERATIONS (ERO) CONTACT CENTER OF OPERATIONS (ECCO) IN LAGUNA NIGUEL, CA.

THIS IS A TASK ORDER FOR CALL CENTER AND PROFESSIONAL SERVICES AT THE ERO CONTACT CENTER OF OPERATIONS (ECCO). THIS MODIFICATION CREATES AND EXERCISES AN ADDITIONAL OPTION PERIOD TO PROVIDE SERVICES WHILE THE REQUIREMENT IS RECOMPETED.

CNRFC R2M SALESFORCE SUPPORT DE-OBLIGATION

THE PURPOSE OF THIS MODIFICATION IS TO DEOBLIGATE AND CLOSEOUT GSA FOR DEVOPS SUPPORT SERVICES.

ENTERPRISE PLATFORM FOR INTEGRATED CITIZEN DEVELOPMENT IS THE MATURATION AND EVOLUTION OF SEVERAL PROGRAMS. THIS MODIFICATION DEOBLIGATES EXCESS FUNDS AND REMOVES VALUES FROM NON-EXERCISED BASE CLINS.

ERO PROGRAM SUPPORT SERVICES (BRIDGE)

ONE ACQUISITION SOLUTION FOR INTEGRATED SERVICES PLUS (OASIS+) UNRESTRICTED MULTIPLE AGENCY CONTRACT (MAC)

THIS MODIFICATION EXTENDS THE ORDER BY 90 DAYS PURSUANT TO FAR 52.237-3 CONTINUITY OF SERVICES.

ERO PROGRAM SUPPORT SERVICES (BRIDGE)

ERO PROGRAM SUPPORT SERVICES (BRIDGE)

NARA ECRM BPA CALL ORDER 2

INCREMENTAL FUNDING AND REVISION OF DD254

TRAVEL CLIN REQUIRED FOR END-USER INSTRUCTIONS TO BE DONE LIVE.

ERO PROGRAM SUPPORT SERVICES (BRIDGE)

ENTERPRISE PLATFORM FOR INTEGRATED CITIZEN DEVELOPMENT IS THE MUTRATION AND EVOLUTION OF SEVERAL PROGRAMS THAT ALLOW EMPLOYEES TO BUILD APPLICATIONS ON USCIS APPROVED IT. THIS ACTION EXERCISES OPTION 1 TO CONTINUE GOVERNANCE & INFRASTRUCTURE SERVICES

PROVIDING SEPTEMBER INCREMENTAL FUNDING

UPDATED OY1 (PERIOD OF PERFORMANCE: 09/30/2024 TO 04/29/2025) FFP

THE PURPOSE OF THIS MODIFICATION IS TO EXERCISE AN OPTION FOR CONTINUED PERFORMANCE OF THE ERO CONTACT CENTER OF OPERATIONS (ECCO).

PROVIDING INCREMENTAL FUNDING FOR CLIN 2301AB & 2302AF.

AN ENTERPRISE-WIDE CONTRACT FOR INTEGRATED CITIZEN DEVELOPMENT SERVICES THAT USCIS EMPLOYEES BUILD APPLICATIONS ON USCIS APPROVED IT THIS ACTION CHANGES THE PERIOD OF PERFORMANCES, INFRASTRUCTURE TEAM TO MS POWER PLATFORM AND INCORPORATES THE PWS.

THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE FUNDING FOR THE ERO CONTACT CENTER OF OPERATIONS (ECCO).

THIS MODIFICATION IS TO DEOBLIGATE FISCAL YEAR 2023 UNLIQUIDATED OBLIGATIONS (ULOS).

ERO PROGRAM SUPPORT SERVICES

THE PURPOSE OF THIS MODIFICATION IS TO DEOBLIGATE UNUSED FY23 FUNDS UNDER THE ERO CONTACT CENTER OF OPERATIONS (ECCO)

ECSS JULY INCREMENTAL FUNDING

ERO PROGRAM SUPPORT SERVICES

PWS REVISION AND INCREMENTAL FUNDING

THE PURPOSE OF THIS MODIFICATION IS TO DE-OBLIGATE FUNDS AND CLOSE OUT THE CONTRACT.

DEVELOPMENT AND MAINTENANCE SERVICES

THE PURPOSE OF THIS MODIFICATION IS TO OBLIGATE ADDITIONAL FUNDING FOR SERVICE AT THE ERO CONTACT CENTER OF OPERATIONS (ECCO)

THIS MODIFICATION TRANSFERS THIS ACTION FROM THE DHS OFFICE OF PROCUREMENT OPERATIONS (OPO) TO THE CISA CHIEF OF CONTRACTING OFFICE (COCO) AND EXERCISES THE OPTION TO EXTEND SERVICES BY 6 MONTHS (FAR 52.217-8).