BUCHANAN GROUP, INC.
MONROE, MI 48161-3750
Visibility Score
35
Capabilities Narrative
Customer Experience360 is a Customer Experience Management consulting firm for B2C and B2B organizations. Expertise lies within the implementation of Net Promoter® System utilizing Net Promoter® Score, a customer loyalty metric, that predicts business growth. The consultative process is enterpr...
NAICS Codes
| Code | Description | Primary |
|---|---|---|
| 541611.0 | Administrative Management and General Management Consulting Services |
Past Performance (3 contracts)
Keywords
Customer Experience Management, Customer Journey Mapping, Market Research, Business Consulting, Strategic Marketing, Customer Service Training, Strategic Planning, Customer Surveys, Employee Surveys, Process Mapping, Customer Feedback, Net Promoter® Score, Net Promoter® System, Employee Feedback, Organizational development, Myers-Briggs
Contact Information
Business Details
- UEI
- EME1L1KX6L24
- CAGE Code
- 7XW28
- Year Established
- 2005
- Legal Structure
- Subchapter S Corporation
- Congressional District
- 5.0