THE NORTHRIDGE GROUP, INC
ROSEMONT, IL 60018-4776
Visibility Score
38
Capabilities Narrative
Call Center Quality Monitoring, Quality Assurance, Customer Experience, Customer Satisfaction, Telecom/IT/VoIP/Call Center consulting; Assessment/Analysis; Benchmarking; Metrics; Telecom Expense/Optimization; Acquisition support: requirements, development,vendor selection,implementation. Broadband g...
NAICS Codes
| Code | Description | Primary |
|---|---|---|
| 541611 | Administrative Management and General Management Consulting Services | |
| 517810 | All Other Telecommunications | |
| 518210 | Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services |
Past Performance (1 contracts)
Keywords
Customer Experience, Contact Center Consulting, Call Center Quality Monitoring, Quality Assurance, Mystery Shopping, technology focus, telecommunications, IT, cost management, telecom/IT inventory, call/contact center, help desk, assessments, advisory services, process improvement, benchmarking, roadmaps, telecom bill audit, wireless/landline, blackberry, metrics, broadband, financial analysis
Contact Information
Business Details
- UEI
- JQN3A951FGK1
- CAGE Code
- 3U8B2
- Year Established
- 1999
- Legal Structure
- Corporation
- Congressional District
- 08